Shipping, Returns & Our Guarantee

Our guarantee

Every pair is checked by hand before it leaves us. If your denim arrives damaged, defective, or isn't what you ordered, we'll make it right — replacement or full refund, your choice. No arguments.

What we promise

  • Fit guarantee — wrong size? Exchange it for the correct size at no extra cost.
  • Quality guarantee — any manufacturing defect is covered, no questions asked.
  • Secure checkout — payments are processed through Shopify's encrypted checkout. We never see or store your card details.
  • Real people — a human answers your messages, not a bot.

Shipping

Please review the delivery times, charges and return window below and adjust them to match how you actually operate before sharing this page widely.

  • Delivery time — 3 to 5 working days nationwide.
  • Dispatch — orders placed before 4pm are dispatched the same working day.
  • Cash on Delivery — available across Pakistan.
  • Tracking — you'll receive a tracking number by SMS or email once your order ships.

Returns & exchanges

  • You have 7 days from delivery to request an exchange or return.
  • Items must be unworn and unwashed, with original tags attached.
  • Exchanges for a different size are free — we cover return shipping.
  • Refunds are processed within 5 to 7 working days of us receiving the item back.
  • Sale items are eligible for exchange only.

How to start a return

Message us with your order number and a photo of the item. We'll arrange pickup and confirm your exchange or refund within 24 hours.